What our clients say about us

“What a quality outfit! I have never before experienced such excellent service from a lettings agent. The support we were given in securing the property was outstanding. The team treated us with respect and kindness throughout the whole process.  We have been in the property a few months now and the excellent service continues. I have and will continue to recommend Hellards to anyone wishing to rent out their property or find a new home.”J.C.

“Three agents, as well as myself, set about finding tenants for our property.  I valued my initial consultation greatly with Gordon and subsequent dealings with Helen.  There is a manner which Hellards staff seem to have which is non-pushy, honest, professional and hard working in addition to knowing the local area in detail.  Not all these qualities were found in the other two Estate Agents/ Lettings Agents.  Helen was a delight to deal with, great phone manner and a genuinely kind and caring person.  Thank you team Hellards!  I think you’re the best!” W.W.

“In my experience, the lettings team at Hellards have consistently provided a professional and efficient service coupled with a friendly approach. From initial contact, through arranging the tenancy then dealing with problems as they arise, the team have kept me informed and answered queries promptly. […]  I would definitely recommend Hellards and consider their lettings team to be both approachable as well as highly proficient in their roles.” E.H.

“Having rented in the past and used larger lettings companies, we were worried about the lack of care and attention that one sometimes receives. No such worries with Hellards! We had several difficult situations resolved very quickly and [we were] reassured throughout.” C.S.

“We have been grateful for the wise advice that we received, and delighted that everything that you said you would do, you have done, on time and well. We have felt that we have been in safe, honest and reliable hands throughout.”L.&E.S.

“Thank you for your great service so far in making your property our home.” M.O.

“Many grateful thanks to you and your team for all your kindly and friendly help. It was so nice to deal with people that I felt comfortable with.” B.T.

“I just wanted to thank you both for all your help you gave me in my attempts to find a new home. Your help and friendly service has surpassed any other estate agents I have dealt with, for which I am eternally grateful!” C.H.

“We have found the service we have had from Hellards to be good.  Helen and Lisa and the rest of the staff are always friendly and helpful.  When a problem arises it is dealt with quickly; routine checks seem to happen on time and suitable tenants have been found within a reasonable time span. Carry on the good work! ……. We also like the fact that your premises are now in Broad Street rather than East Street as we think you must be seen by many more prospective clients.” J.&P.W.

“We have been with this company for several years. We have always found them very helpful, friendly and efficient. They are professional and competent, always approachable.” M.&J.M.

“Please pass on a massive thank you to everyone we have dealt with in Hellards over the last few years, you have been the best letting agents we have dealt with by a country mile and it was a pleasure to buy our first house from you! We look forward to hopefully using you guys again in the future and catching up at the various events in the summer.” P.&F.M.


Back To Top